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03 August 2004

ISP Outage

Well, it appears that we lost our DSL connection at about 2pm today. Just got it back after 9pm this evening.

Basically, Aracnet shut us off for not paying our bill. Once we were back online, checked PayTrust, and it seems we have *NEVER* received a bill. I don't mean that we didn't get our LAST bill, but we have never received ANY bill.

I would think that if someone was going to shut off your service for lack of payment, they should at least tell you how much you owe and by when. ESPECIALLY since our ISP has us pre-pay 6 months at a time.

Anyways, everything should be fine now.